President Donald Trump launched America.gov on Tuesday, giving Americans a single AI chat interface for finding government information. It uses Google’s Gemini and Grok, U.S. Chief Design Officer Joe Gebbia told CNBC. The General Services Administration says it draws on more than 29,000 government websites.
The useful change is straightforward: you can describe what you need instead of first figuring out which agency handles it. The launch focuses on answers and directions, such as learning how to renew a passport or access benefits, rather than completing those transactions inside the chat.
Trump also signed an executive order directing agencies to connect their services to America.gov. That makes this more than a chatbot launch: it starts a government-wide integration effort, with Login.gov intended to handle sign-ins.
What you can use now
America.gov works in a browser on phones, tablets and computers, with no app, account or payment required. The site says its answers come exclusively from federal, state and local government websites, and it carries no ads.
Official sources are useful, but they do not make an AI-generated answer infallible. Gebbia told CNBC there was “no chance” of outdated or inaccurate information; that assurance goes beyond what sourcing alone can establish. For benefits, tax or application decisions, check the underlying agency guidance before acting.
The privacy page says America.gov does not save messages or search history, and chats disappear when users leave. It also says some answers may be cached for up to two hours and that the service uses approximate location, not precise GPS, to find nearby resources.
Doing the paperwork comes next
The White House says passport renewal and Medicare enrollment will arrive later this year. America.gov itself labels its broader expansion as coming in 2027, previewing services such as tracking passport applications and updating a legal name across multiple agencies. These are plans, not launch-day capabilities.
The order covers public-facing federal services available online that serve more than 100,000 users in a year, with exceptions including IRS tax filing. It gives the Office of Management and Budget 90 days to issue implementation guidance. That is not a deadline for every service to be connected.
It also preserves agency control of records and decisions, and existing ways to obtain services, including by phone, mail, in person and through agency websites. America.gov is meant to become an easier route to government, not the only one.